Terms & Conditions
Delivery time
- Our standard shipping time from New Delhi is 7-9 weeks for all outfits, depending on the style
- Outfits under 'Ready to Ship' section are shipped out within 1 week of placing the order on the website.
Shipping
- Shipping worldwide
- All our outfits are shipped free of charge across India
- Shipping charges are applicable at the time of checkout on all international orders
Size
Our size chart is visible on each product. However, there is an additional charge of 10% to 15% for bust size 42" and above.
Taxes and Duties
- Domestic orders: The prices indicated are including applicable taxes
- International orders: The product prices do not include any import duties or local taxes, which means product prices displayed are exclusive of all taxes and duties of your country. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to. Payment of these is necessary to release your order from customs on arrival.
Colors
We have made every effort to display the colors of the products on this website as accurately as possible. However, we cannot guarantee that your screen’s display of any color will be completely accurate, as screens of electronic devices may vary.
Returns
All our outfits are on made to order basis. We do not offer exchange or returns once your order is confirmed. The team will be happy to help in case of alterations. Shipping charges for altered outfits will have to be borne by the Customer.
Returns or refunds are also not applicable on ready to ship items for standard styles.
Cancellations & Refunds
A request for cancellation of the order shall be valid and accepted only if they are made within 24 hours of placing the order on the website. Cancellation fee of 10% of order value will be applicable.
Post that period, as part of usual business practice, we will not refund the amount. However, the amount paid can be redeemed by transferring the amount for another outfit.
Returns or refunds are also not applicable on ready to ship items for standard styles.
Questions
Please send in your questions to hello@cedarandpine.in or WhatsApp at +91 98104 79568
